privacy policy
Your data is in good hands with us.
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Hinterher.com
Peter Hornung-Sohner
Münchner Gewerbehöfe MGH
Gmunder Straße 35-37
81379 München
Tel. 089/41554200
info@hinterher.com
II. Name and address of the data protection coordinator
The protection coordinator of Hinterher.com is:
Peter Hornung-Sohner
Hinterher.com munich biketrailers
Münchner Gewerbehöfe MGH
Gmunder Straße 35-37
81379 München
Tel. 089/41554200
info@hinterher.com
www.hinterher.com
III. General information on data processing
1. Scope of the processing of personal data
In principle, we only process personal data of our users insofar as this is necessary for the provision of a functional website and our content and services (online shop, advice, shipping). The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.
2. Legal basis for processing personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is required to fulfill a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Paragraph 1 lit. c GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Article 6 (1) (f) GDPR serves as the legal basis for processing.
3. Data deletion and storage duration
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. You can find an overview of our processing activities here. Storage can also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data in order to conclude or fulfill a contract.
IV.Provision of the website and creation of log files
1. Description and scope of data processing
Every time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:
Information about the browser type and the version used
The user's operating system
The user's internet service provider
The user's IP address
Date and time of access
Websites from which the user's system reached our website
Websites that are accessed by the user's system via our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
The data is also stored in the log files of our system. This does not affect the user's IP addresses or other data that enable the data to be assigned to a user. This data is not stored together with other personal data of the user.
2. Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Article 6, Paragraph 1, Letter f GDPR.
The legal basis for the temporary storage of the data is Art. 6 Para. 1 lit. f GDPR.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this, the user's IP address must be stored for the duration of the session.
The storage in log files takes place in order to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing according to Art. 6 Para. 1 lit.f GDPR lies in these purposes.
4. Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of data collection for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Any further storage is possible. In this case, the IP addresses of the users will be deleted or alienated so that it is no longer possible to assign the accessing client.
5. Opposition and removal option
The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.
V. Use of cookies
1. Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is accessed again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after changing pages.
The following data is stored and transmitted in the cookies:
language settings
Items in a shopping cart
Log-in information
2. Legal basis for data processing
The legal basis for the processing of personal data using cookies is Article 6 (1) (f) GDPR.
3. Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after changing pages.
We need cookies for the following applications:
shopping cart
Acceptance of language settings
Remembering search terms
The user data collected by technically necessary cookies are not used to create user profiles.
Our legitimate interest in the processing of personal data according to Art. 6 Para. 1 lit. f GDPR lies in these purposes.
4. Duration of storage, possibility of objection and removal
Cookies are stored on the user's computer and transmitted to our website from there. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transfer of cookies by changing the settings in your internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used in full.
VI. Registration in the online shop
1. Description and scope of data processing
On our website we offer users the opportunity to register in our online shop system by providing personal data. The data is entered in an input mask and transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected during the registration process:
Surname
address
E-mail address
Telephone number (optional)
At the time of registration, the following data is also stored:
The user's IP address
Date and time of registration
As part of the registration process, the user's consent to the processing of this data is obtained.
2. Legal basis for data processing
If the user has given his / her consent, the legal basis for processing the data is Article 6 (1) (b) GDPR.
3. Purpose of data processing
Registration of the user in our online shop system is required to fulfill a contract with the user or to carry out pre-contractual measures. Hinterher.com sells bicycle trailers and accessories. In order to process the purchase contract, we need the customer's name, billing and delivery address and contact options. For reasons of the legal retention period, we are also obliged to collect this data in order to be able to meet tax obligations.
4. Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case during the registration process to fulfill a contract or to carry out pre-contractual measures when the data is no longer required for the execution of the contract. Even after the contract has been concluded, it may be necessary to store personal data of the contractual partner in order to meet contractual or legal obligations. You can find an overview of the data we have stored and their deletion periods in our directory of processing activities.
5. Opposition and removal option
As a user, you can cancel your registration at any time. You can have the data stored about you changed at any time.
Please contact us at the address given in this data protection declaration. If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible if there are no contractual or legal obligations to prevent deletion.
VII. Contact form and email contact
1. Description and scope of data processing
A contact form is available on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:
Name (optional)
Address (optional)
Telephone (optional)
E-mail address
At the time of sending
The following data is also saved with the message:
The user's IP address
Date and time of registration
For the processing of the data, your consent is obtained during the sending process and reference is made to this data protection declaration.
Alternatively, you can contact us using the email address provided. In this case, the user's personal data transmitted with the email will be saved.
In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.
2. Legal basis for data processing
If the user has given his / her consent, the legal basis for processing the data is Article 6 (1) (a) GDPR.
The legal basis for processing the data that is transmitted in the course of sending an email is Article 6 (1) lit.f GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR.
3. Purpose of data processing
The processing of the personal data from the input mask serves us only to process the contact. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Opposition and removal option
The user has the option at any time to revoke their consent to the processing of personal data. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
In this case, please contact
Peter Hornung
Hinterher.com
Munich MGH commercial courtyards
Gmunder Strasse 35-37
81379 Munich
or by mail to info@hinterher.com
In this case, all personal data stored in the course of contacting us will be deleted.
VIII. Embedding of YouTube videos
We embed YouTube videos in some places on our website. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, a connection to YouTube servers is established. In doing so, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. All YouTube videos used by us are embedded in the "extended data protection mode" on our site. Less data is transmitted to YouTube. However, it must still be expected that YouTube will generate data when watching the videos. If you have deactivated the storage of cookies for the Google ad program, you will not have to reckon with such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.
Further information on data protection at "YouTube" can be found in the provider's data protection declaration at:
https://www.google.de/intl/de/policies/privacy/
IX. Encryption of the website
Our website has HTTPS encryption.
X. Shipping service provider
If a sales contract is concluded, we will forward your name, address and, for shipment tracking, your email address to our shipping service provider. We send the majority of our goods (excluding freight forwarding deliveries) with DHL. The data protection guidelines and further information on your data security at DHL can be found here.
If your personal data is processed, you are affected within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:
1. Right to information
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by us.
If this is the case, you can request the following information from the person responsible:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data that are processed;
(3) the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
(4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
(5) the existence of a right to correction or deletion of your personal data, a right to restrict processing by the person responsible or a right to object to this processing;
(6) the right to lodge a complaint with a supervisory authority;
(7) all available information on the origin of the data if the personal data are not collected from the data subject;
You have the right to request information about whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.
2. Right to rectification
You have a right to correction and / or completion vis-à-vis the person responsible, if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately.
3. Right to restriction of processing
Under the following conditions, you can request that the processing of your personal data be restricted:
(1) if you dispute the correctness of the personal data concerning you for a period of time that enables the person responsible to check the correctness of the personal data;
(2) the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
(3) the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
(4) if you have lodged an objection to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.
If the processing of your personal data has been restricted, this data - apart from its storage - may only be used with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State.
If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
4. Right to cancellation
Deletion obligation
You can demand that the person responsible delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR, and there is no other legal basis for the processing.
(3) You object to the processing according to Art. 21 Paragraph 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing according to Art. 21 Paragraph 2 GDPR.
(4) The personal data concerning you have been processed unlawfully.
(5) The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject.
(6) The personal data relating to you were collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
Information to third parties
If the person responsible has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 Paragraph 1 GDPR, he shall take appropriate measures, including technical measures, to take into account the available technology and the implementation costs, to make the person responsible for the data processing who process the personal data, that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.
Exceptions
The right to deletion does not exist if processing is necessary
(1) to exercise the right to freedom of expression and information;
(2) To fulfill a legal obligation that requires processing under the law of the Union or of the member states to which the person responsible is subject, or to perform a task that is in the public interest or in the exercise of official authority that is transferred to the person responsible has been;
(3) for reasons of public interest in the area of public health in accordance with Art. 9 Paragraph 2 lit. h and i as well as Art. 9 Paragraph 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 GDPR, insofar as the right mentioned under section a) is likely to make the realization of the objectives of this processing impossible or seriously impair it,
(5) for the establishment, exercise or defense of legal claims.
5. Right to be informed
If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this turns out to be impossible or involves a disproportionate effort.
You have the right to be informed about these recipients by the person responsible.
6. Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the person responsible, in a structured, common and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that
(1) the processing is based on consent in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract in accordance with Article 6 (1) (b) GDPR and
(2) the processing is carried out using automated procedures.
In exercising this right, you also have the right to have your personal data transmitted directly from one person responsible to another, insofar as this is technically feasible. This must not impair the freedoms and rights of other people.
The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority that has been transferred to the person responsible.
7. Right to Object
You have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data, which is based on Art. 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The person responsible will no longer process the personal data relating to you, unless he can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed in order to operate direct mail, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising.
If you object to processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes.
Regardless of Directive 2002/58 / EC, you have the option, in connection with the use of information society services, to exercise your right of objection by means of automated procedures in which technical specifications are used.
8. Right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation.
9. Automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on you or which significantly affects you in a similar manner. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the person responsible,
(2) is permissible on the basis of legal provisions of the Union or the member states to which the person responsible is subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or
(3) takes place with your express consent.
However, these decisions may not be based on special categories of personal data according to Art. 9 Paragraph 1 GDPR, unless Art. 9 Paragraph 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests .
With regard to the cases mentioned in (1) and (3), the person responsible shall take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to express their own position and heard on contesting the decision
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged violation, if you are of the opinion that the processing of your personal data is against violates the GDPR.
The supervisory authority to which the complaint was submitted informs the complainant of the status and the results of the complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.
XII. Storage locations of your data
Our website www.hinterher.com as well as our e-mail traffic is hosted by Hetzner Online GmbH, Gunzhausen. We have concluded an order processing contract with Hetzner in accordance with Art. 28 GDPR, which you can view here.
Your customer master data are stored exclusively on the company's own servers.