You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. The right of withdrawal does not apply to custom-made products that are configured, assembled or converted at the customer's request.

In order to exercise your right of withdrawal, you must send a clear declaration to us (Hinterher GmbH, Gmunder Straße 35-37, 81379 Munich, Tel. 089-41554200, info@hinterher.com) (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the model withdrawal form provided by us for this purpose, but this is not mandatory. You can download the sample form here:

Download Widerrufsformular (PDF, 32 K)

You can also electronically fill in and submit a clear declaration on our contact page in the Message field. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.


Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.


Notice of cancellation of this contract, send it back to our above address or hand it over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.


You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.