Payment / Shipping


Basically, we try to make our packaging and shipping costs as transparent as possible and to deal with them fairly. We do not differentiate between orders from retailers and private customers, all receive the same conditions. The shipping costs are always dependent on three factors: 1. Package size / volume = strap size 2. Package weight 3. Country of destination This often results in large price jumps that are sometimes difficult to understand.
Currently (as of May 2019), the following shipping costs (net) apply due to the enormous price increases in the shipping of bulky goods:

Germany standard shipping Germany Hmini + Hmax 15, - € DHL
    Standard shipping Germany Hxl 15, - + 10, - € (bulky goods surcharge 1) GLS
    Standard shipping Germany Hxxl 15, - + 20, - € (bulky goods surcharge 2) GLS
    Standard shipping Germany Hxxxl 15, - + 30, - € (bulky goods surcharge 3) DHL
    Shipping BikeTransporter by forwarding agency (D) 98 € forwarding agency
    Shipping Germany Hmini, Hmax + Alubox 35, - € (bulky goods surcharge 2) DHL
    Shipping Germany Hxl, Hxxl + Hxxxl + Alubox (D) 98 € forwarding agency

    EU (excluding Switzerland)
    Standard shipping EU 28, - € DHL
    Bulky goods surcharge EU 20, - € GLS
    Shipping by forwarding agency EU 98, - to 198, - € (according to offer) forwarding agency

    Switzerland (DAP franking (without customs clearance, without VAT))
    Standard shipping CH Hmini + Hmax 50, - € DHL
    Bulky goods surcharge CH 25, - € DHL
    Forwarding CH 128, - - 248, - € (according to offer) forwarding agency
    Shipping ALL hangers + aluminum box 128, - - 248, - € (according to offer) forwarding agency
    Export declaration (with invoice amount over 1000 €) 50, - € additional

Another note: The shipping cost calculator on our website is correct in most cases. In individual cases, information may need to be corrected upwards or downwards. If you want to be on the safe side, either ask for the actual shipping costs before placing your order, or write it in the message field, or simply wait for our corrected invoice (not the automatic order confirmation).